Online Protection:

Important Update Regarding Your Services with Indy Tech Fix (Action Required)

Valued Customer:

I hope this message finds you well. I am reaching out to inform you of a significant development at Indy Tech Fix that may impact certain services you currently enjoy.

What's Happening? 

Indy Tech Fix will soon part ways with a key vendor (NinjaOne, formerly NinjaRMM) instrumental in deploying and licensing several services we offer. This change affects clients subscribed to "Layered Automated Protection," "Remote only managed IT," or "Enterprise-grade layered protection."

Affected Services:

The discontinuation of this partnership means that the following programs and utilities on your device might soon lose licensing, potentially leading to a cessation of their functions:  

- Bitdefender Enterprise Antivirus  

- Huntress Intrusion Protection  

- Shadowprotect

- Lumension Patch Management

Immediate Actions We're Taking:

To ensure transparency and fairness, we are immediately cancelling any automatic payment profiles linked to these services. Rest assured, you will not incur charges for these services during any outage.  If you have a prepaid balance remaining, we'll work closely with you to ensure you get the protection and maintenance you deserve.  We will be scheduling visits to set up alternative solutions and perform routine maintenance; if any scheduled visits are at an inconvenient time, there will be a link to reschedule on  the appointment reminder email.

Your Next Steps: 

If you're affected by this change or interested in maintaining the same or improved levels of protection against malware, unpatched exploits, and ransomware, we encourage you to schedule a free consultation at your earliest convenience: [ https://calendly.com/indytechfix ]

During this consultation, we'll explore alternative solutions and vendors to ensure your protection needs are met or exceeded. Our goal is to navigate this transition smoothly, minimizing any inconvenience to you and finding better value in the services provided.

We view this as an opportunity to enhance the quality of our offerings and to work even more closely with you. Your security and satisfaction remain our top priorities.  If you have further questions, remember that we will be able to respond most quickly to text messages at the number below; face-to-face meetings can also be scheduled using the Calendly link.

Thank you for your understanding and cooperation during this period of transition. We look forward to assisting you further and answering any questions you may have.  

Warm regards,

Blake Escritt, Manager

Clear Aspirations, LLC d.b.a. Indy Tech Fix

Text: (620) 332-6494

Email: Blake.Escritt@IndyTechFix.com

Meet: https://calendly.com/indytechfix